We have a 7 days return policy,which means you have 7 days after you receive the item to request a return.
To be eligible for a return,your item must be in the same condition as when you received it,unopened or unused,and be in its original packaging.You will also need a receipt or proof of purchase.
To initiate a return,contact us at [email protected] your return is accepted,we will send you a return label and instructions on how and where to send your package.Items sent back to us without first requesting a return will not be accepted.
Damages and problems
Please inspect your order upon receipt and if the item is defective,damaged or received in error,please contact us immediately so that we can assess the problem and rectify it.
Exceptions/non-returnable items
Certain types of items cannot be returned,such as customized products,special orders.We also do not accept returns of hazardous materials,flammable liquids or gases.If you have questions or concerns us.
Exchange
The fastest way to ensure you get what you want is to return your items and once the return has been accepted,make a separate purchase for the new item.
Refunds
Once we have received and checked your return,we will notify you and let you know if the refund has been approved.
If the returned item is damaged or lost on the way back to us,then the buyer is responsible for the loss.
If it is approved ,you will automatically receive a refund in the form of your original payment.Please remember that it will also take some time for your bank or credit card company to process and post the refund.